## Predictive, Autonomous Supply Orchestration for a Global Pharma Leader

# Company Overview

A top-10 global pharmaceutical manufacturer where distribution is mission critical for regulatory compliance, capital efficiency, and patient trust.

# The Challenge

The organisation’s traditional, manual distribution model could no longer keep up with global complexity:

- Multiple regulatory frameworks: MHRA, FDA, GxP, EU FMD, local rules
- Rising expiry and waste from unbalanced inventory
- Demand swings from new launches and treatment shifts
- Working capital pressure from excessive buffer stock
- Cold chain risk for sensitive biologics needing flawless control

Goal : Transform reactive operations into predictive, autonomous orchestration.

# The Solution – AI Orchestration Platform

Freedomtech deployed a SAP-native agentic AI platform combining predictive analytics with automated decisioning:

- **Smart Allocation** – Optimises supply based on urgency, risk & service levels
- **Compliance Engine** – Ensures every action meets global/local regulations
- **Expiry Mitigation** – Predicts shelf-life usage & triggers proactive reallocation
- **Dynamic Rebalancing** – Optimises cross-region transfers for cost & reliability
- **Cold Chain Intelligence** – Balances temperature risk, transit cost & carrier performance

A fully governed, AI-driven layer now orchestrates decisions end to end.

# Business Outcomes

- +8–12 pp improvement in Credit Recovery Rate (CRR)
- Zero compliance fines post-deployment
- 30–45% reduction in expiry/write-off losses
- Up to 7% savings in working capital
- $25M cost reduction across the distribution network

# Final Takeaway

The company shifted from manual, siloed workflows to autonomous, predictive distribution that delivers:

- Lower waste and risk
- Zero compliance deviations
- Higher accuracy and service levels
- A scalable, future-ready logistics model

A new gold standard for intelligent pharma supply orchestration.