JPS Medical Trusts Freedomtech to Deliver and Manage Their Global Technology Stack

BUSINESS CHALLENGE

JPS Medical, a renowned Australian organisation with operations in Singapore, Hong Kong, and India, is a key provider in sourcing highly skilled Consultants and Surgeons worldwide.

As part of its international expansion, JPS faced an immediate requirement to establish a robust IT infrastructure in its Hong Kong data centre. The challenge was twofold:

  • To design and implement a resilient and scalable technology stack capable of supporting rapid business growth.
  • To ensure the solution could be proactively managed around the clock, maintaining uninterrupted service levels across multiple regions.

SOLUTION

  • Scalable Architecture: Designed the system with future expansion in mind, allowing JPS to extend capacity and performance without disruption.

Freedomtech worked closely with JPS Medical to design and deploy a fit-for-purpose infrastructure tailored to their operational needs.

  • 24/7 Proactive Management: Following installation, the entire infrastructure was placed under round-the-clock monitoring, management, and help desk support through Freedomtech's dedicated support contract.

Key elements of the solution included:

RESULTS

The collaboration delivered tangible business and technical benefits:

  • 15% annual reduction in infrastructure costs, achieved through optimised hardware utilisation and vendor consolidation.
  • On-time deployment, with the full solution successfully delivered within strict project timeframes.
  • Global expansion support, enabling JPS to scale operations seamlessly across Hong Kong, Singapore, and India.
  • Enhanced security and reliability, with Cisco firewalls and proactive 24/7 monitoring safeguarding critical medical data and services.
  • Future-ready platform, providing the scalability required to support ongoing international growth.

Through Freedomtech's end-to-end infrastructure delivery and management, JPS Medical now operates with a secure, scalable, and cost-effective technology stack — empowering its global mission to connect world-class medical professionals with healthcare providers.